COVID-19 NOTICE TO ALL CUSTOMERS:

* You may be denied service if not following procedures *

• Test drives and vehicle showings are now by appointment only. Please call for vehicle location, availability, and appointment before coming to see it. Our website does not list which location a vehicle is at, and our North Tonawanda store is open by appointment only.
• Customers are required to wear masks, and we ask that no more persons than are necessary come in, as per NYS guidelines.
• Financing, negotiations, and sales orders are being completed through email, or over the phone. We are working on streamlining our current systems to make this process, and down payment process even easier and safer for you.
• If scheduling an appointment for a test drive, we ask that you fill out a loan application first.
• Customers are allowed inside the office only for vehicle pickup, signing NYS documents, and signing bank contracts. When possible, we will be providing curbside service or service at your home.
• Video tours of vehicles, running, are being added now but are very time consuming and may be a bit before they are all up. If you're purchasing a vehicle online, please feel free to request a specific vehicle and we will do everything within our power to accommodate you.

Your safety is important to us. In trying times, we all have to step up and practice precautions to ensure our way of life is not forever changed. Effective immediately, we are enacting new policies to help prevent the spread and make you more comfortable throughout the process. We are staying open, and will continue to serve you. Above, we have outlined several guidelines not only to keep our employees safe, but also to keep you safe. These policies that we have put in place for some time now have been recently adopted by NYS, and while we were ahead of the curve on that, we also have no choice but to enforce these rules to the letter. Every vehicle is sanitized before and after showings and test drives, before delivery, and the office is sanitized thoroughly before and after every appointment. Our front-facing employees have proper masks, and comply with all social distancing measures. For a full list of steps we have taken along the way, as well as more measures being taken to ensure your safety, please visit our Facebook Page. Thank you for taking the time to read this update. Stay smart, stay safe, and we will be able to proudly serve you for years to come.